Frequently Asked Questions
How do I register for swim lessons at your school?
You may contact our team through our WhatsApp at 92358672, submit a Contact Form, or email us at admin@wmswim.sg.
When and How are swimming lessons paid for?
Fees are collected at the start of each month, for 4 lessons. Payment can be made through PayNow or PayLah! or Cash.
What equipment do I need for class?
Swimming attire, goggles, kickboard. Coaches will inform you if there are additional equipment needed.
Can I choose a new location that is not stated?
Communicate with us and we’ll assess all opportunities to accommodate your preferred learning location!
What happens if a swimming lesson is unable to proceed due to bad weather?
Dryland Training will be conducted, which includes some training exercise and going through theory concepts for student’s SwimSafer tests.
How can I determine the appropriate swim level for my child?
Our coaches will do a level assessment for your child during the first lesson.
Is there an attendance policy and are make-up lessons provided for missed classes?
Attendance will be taken during every class. Make-up lessons are only arranged if there is an official MC provided by parents.
Can parents join their children in the water during swimming lessons?
We encourage parents to join their children after lessons so that they are not distracted and can concentrate on learning from our coaches.
What is the duration of each swim lesson?
The duration of each lesson is 45 minutes.
How do I ensure the safety of my child during lessons?
While our coaches are trained in safety and conducting lessons in a safe manner, parents need to also keep an eye on their children as well.
How big are the classes?
We try to keep Beginner groups between 6-8 students. For more advanced students, class size can go up to a maximum of 10 students.
For private classes, it will range between 1-4 students.
Do inquiries still remain?
Are there concerns that were not addressed here? We’re here to help.
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